Returns & Exchanges

At MVR Plus, we prioritize your satisfaction and food safety above all else. Given the perishable nature of our products, we offer a 24-hour window to report any issues with your order to ensure a prompt resolution or replacement.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your items for any signs of damage, spoilage, or incorrect packaging before storing them.

• 2.
  Contact Support

  If you identify an issue, email our support team within 24 hours including your order number and clear photos of the affected products.

• 3.
  Verification Process

  Our quality assurance team will review your claim within 1-2 business days to verify the condition and determine eligibility for a refund or credit.

• 4.
  Resolution

  Once approved, we will either issue a full refund to your original payment method or dispatch a fresh replacement at no additional cost to you.